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FREQUENTLY ASKED QUESTIONS

Have a question not answered in our FAQs? Please fill out the form below and we will be in touch shortly.
Have a question about your order or something else? Email us at social@entry-envy.com.

We totally understand that our products require an investment and are thoughtful decision. We want you to absolutely LOVE your sign! Here are a few things we do to make sure of it:

  1. PROOF APPROVAL REQUIRED. We send a proof of your design for any handprinted monogram or greeting. The only signs we do not require approval for before production are the house number signs.
  2. FREE VIRTUAL CONSULTATIONS. We offer free virtual consultations so you can "see" what an Entry Envy sign will look like in your space before placing your order. Simply CLICK HERE to get started.
  3. MONEY BACK GUARANTEE. We are so confident that you (and your spouse!) will love your Entry Envy sign that we offer a free 30-day money back guarantee. Simply ship it back to us, no questions asked. FYI - we have never had one sign come back to us yet!

Yes! We include 3" multi-material screws that can be used in any surface. You will also need a carbide drill bit to pre-drill your hole. You can pick one up at your local hardware store or add to your order HERE.

For more information about how to hang on brick, stone and stucco, CLICK HERE for our specs and installation page.

The short answer is no! There are 5-8 unique designs curated each month so it is unlikely that you and your friends or neighbors will all have the same one! When you subscribe, you get to choose if you prefer the Modern, Traditional, or Masculine decor style. To learn more about the difference, CLICK HERE.

We try to customize and ship signs out within 3-5 days of placing the order. All signs are shipped via USPS or UPS and a tracking number is provided to you. If you are planning on giving a gift and short on time, you can always purchase a digital gift card and the recipient can choose their own sign!

The signs are quality wood, painted with two coats of exterior paint and sealed with a flat finish. CLICK HERE for specs and installation instructions.

We expect our signs to be beautiful for many years and are guaranteed for one year. Please see our Shipping & Return Policy for more information HERE.

The vertical signs can only accommodate up to four modern floating 5" house numbers or five traditional style 4" numbers. The horizontal signs can fit up to five modern or traditional numbers.

Please CLICK HERE for our Specs & Installation Guide.

Yes! You absolutely can purchase it as a standalone item. CLICK HERE for our gift page options. You can also order a gift card HERE as an add-on or in lieu of a sign so your recipient can design their own. Gift wrap is available for physical gift cards (simply note at checkout if you wish for us to mail a physical card). All gift cards are automatically emailed at the time the order is placed.

Congratulations! Please click HERE to choose your subscription. 

Either! The vertical and horizontal signs are sealed with an exterior finish to withstand weather, but they are lovely inside as well! All models can be hung on a wall or sit on a shelf or porch.

CLICK HERE for our specs and installation page.

Wherever you want! It can be hung by your front door, back door by the pool, garage door, or sit on a cute table on your porch. You can even hang inside your foyer or interior entryway for a welcoming touch. We include installation instructions and "multi-material screws" that can be used on any surface including stone, brick and hardy plank siding.

If you would like assistance in choosing, please CLICK HERE for our free virtual consultation form or CLICK HERE for our Specs & Installation Page for more info.

Yes! Order “Over the Door” which is a smaller, lightweight version with a ribbon hanger and includes a 3M hook. We also offer a "picture frame" style hanger. CLICK HERE for how to hang damage free. 

Yes! We are completely transparent company. When you subscribe you set up your account to manage your subscription where you can cancel or skip anytime. If you currently have a subscription, simply log into your account HERE to make changes or you can email us at social@entryenvy.com. Trust us, we don't make this hard like so many subscriptions!

All of our kits include high quality artificial décor. We carefully curate each kit based on your chosen decor style preference, sign style, color, and even geographic location. No watering, no mess, no fuss! Your guests will be left wondering if it's alive!

The standard included holidays are Valentine's Day, St. Patty's Day, Easter, Fourth of July, Halloween, Thanksgiving, and Christmas. The other months are recognized with seasonal specific decor. If you need an alternative holiday schedule for a specific religion or would rather have fall instead of Halloween, just please note in the comments during check out or email social@entry-envy.com and we willl be happy to make thoughtful substitutions. For more information about the different styles, CLICK HERE.

Yes and thank you for your service! We offer 10% off to active service and veterans. Please email us a copy of your military ID or vet card and we will send you a unique code to save 10% on both your sign and subscription. Thank you again for serving our country.

Entry Envy Monthly Refill Kits ship on the 23rd of each month to celebrate each holiday and season. For example, on March 23, we ship the April Easter Kit. On April 22, we will ship the May kit. All traditional American holidays are celebrated with the monthly subscription, however, special requests and substitutions are respected.

The Quarterly Refill Decor Kits are seasonal only and ship on February 22 (Spring), May 22 (Summer), August 22 (Fall), and November 22 (Winter).

SUBSCRIBE HERE

The answer is almost always yes. We absolutely do custom logos, custom QR codes, custom fonts, names, and even paint colors.

Please visit our Corporate Branding Page (HERE) and Gallery (HERE) for examples and email us at social@entryenvy.com or use the online chat feature to let us know what you are thinking.

Yes! We use recycled packaging materials and eco-friendly products as often as we can. Our moss that is used as "ground cover" for the foam in our boxes is excellent to use in flower pots to help preserve moisture. We also encourage you to donate your past monthly decor kits to a local assisted living facility's activity coordinator for their residents to enjoy at craft time.

MORE QUESTIONS? WE'LL BE GLAD TO ANSWER THEM.

Please use the online chat option on your screen to ask us any other questions or feel free to email us at social@entryenvy.com. Click on the video below to learn more about Entry Envy.

Thank you for your interest in Entry Envy!