FREQUENTLY ASKED QUESTIONS

We totally understand that our products require an investment and are thoughtful decision. We want you to absolutely LOVE your sign! Here are a few things we do to make sure of it:

1. PROOF APPROVAL. We send a proof of your design for any handprinted monogram or greeting. The only signs we do send a proof for before production are the house number signs.
   
2. FREE VIRTUAL CONSULTATIONS. We offer free virtual consultations so you can "see" what an Entry Envy sign will look like in your space before placing your order. Simply CLICK HERE to get started.
   
3. MONEY BACK GUARANTEE. We are so confident that you (and your spouse!) will love your Entry Envy sign that we offer a free 30-day money back guarantee. Simply ship it back to us, no questions asked. FYI - we have never had one sign come back to us yet!

Yes! We include 3" multi-material screws that can be used in any surface. You will also need a carbide drill bit to pre-drill your hole. You can pick one up at your local hardware store or add to your order HERE.

For more information about how to hang on brick, stone and stucco, CLICK HERE for our specs and installation page.

We try to customize and ship signs out within 3-5 days of placing the order. All signs are shipped via USPS or UPS and a tracking number is provided to you. If you are planning on giving a gift and short on time, you can always purchase a digital gift card and the recipient can choose their own sign!

The signs are quality wood, painted with two coats of exterior paint and sealed with a flat finish. CLICK HERE for specs and installation instructions.

We expect our signs to be beautiful for many years and are guaranteed for one year. Please see our Shipping & Return Policy for more information HERE.

The vertical signs can only accommodate up to four modern floating 5" house numbers or five traditional style 4" numbers. The horizontal signs can fit up to five modern numbers or up to six traditional style 4" numbers. Please note at checkout if you wish to select traditional numbers.

Please CLICK HERE for our Specs & Installation Guide.

Yes! You absolutely can purchase it as a standalone item, a subscription just makes your life more convenient with fabulous new kits showing up at your door right on time for the next season, but it is certainly not required! 

Looking to buy a gift?
CLICK HERE for our gift page options. You can also order a gift card HERE as an add-on or in lieu of a sign so your recipient can design their own. All gift cards are automatically emailed at the time the order is placed.

Congratulations! Please click HERE to choose your subscription. 

Either! The vertical and horizontal signs are sealed with an exterior finish to withstand weather, but they are lovely inside as well! All models can be hung on a wall or sit on a shelf or porch.

CLICK HERE for our specs and installation page.

Wherever you want! It can be hung by your front door, back door by the pool, garage door, or sit on a cute table on your porch. You can even hang inside your foyer or interior entryway for a welcoming touch. We include installation instructions and "multi-material screws" that can be used on any surface including stone, brick and hardy plank siding.

If you would like assistance in choosing, please CLICK HERE for our free virtual consultation form or CLICK HERE for our Specs & Installation Page for more info.

Yes! Order “Over the Door” which is a smaller, lightweight version with a ribbon hanger and includes a 3M hook. We also offer a "picture frame" style hanger. CLICK HERE for how to hang damage free. 

Yes! You can order each through the links below. Just a quick tip - flip your foam block over to double the life of it!

• Annual Care Kit with Foam Block
• Green or Natural Moss
  
  

Yes! We are completely transparent company. When you subscribe you set up your account to manage your subscription where you can cancel or skip anytime. If you currently have a subscription, simply log into your account HERE to make changes or you can email us at social@entryenvy.com. Trust us, we don't make this hard like so many subscriptions!

All of our kits include high quality artificial décor. We carefully curate each kit based on your chosen decor style preference, sign style, color, and even geographic location. No watering, no mess, no fuss! Your guests will be left wondering if it's alive!

Yes! We love to celebrate "all the things" and have a Holiday and Special Occasion Kit Shop to thoughtfully recognize holidays and milestones with an extra touch on your doorstep.

We hate to say no, but unfortunately not. You can certainly skip your seasonal shipment if you wish and purchase one of the special kits though! Manage your account online or email us at social@entryenvy.com and we'd be happy to help.

Yes and thank you for your service! We offer 10% off to active service and veterans. Please email us a copy of your military ID or vet card and we will send you a unique code to save 10% on both your sign and subscription. Thank you again for serving our country.

Entry Envy Seasonal Decor Kits ship immediately with your first order and thereafter on the 15th of each quarter:

• Spring (ships Feb 15)
• Summer (ships May 15)
• Fall (ships August 15)
• Winter (ships Nov 15)
  
  SUBSCRIBE HERE

The answer is almost always yes. We do custom logos, QR codes, custom fonts, names, and even paint colors.

Please email us at social@entryenvy.com or use the online chat feature to let us know what you have in mind and we can work with you on proofs, pricing, and invoicing.

Yes! We use recycled packaging materials and eco-friendly products as often as we can. Our moss that is used as "ground cover" for the foam in our boxes is excellent to use in flower pots to help preserve moisture. We also encourage you to donate your past monthly decor kits to a local assisted living facility's activity coordinator for their residents to enjoy at craft time.

Great question! The secret to stunning faux floral arrangements is all in the prep. A few simple materials—like floral foam and Spanish moss—can help you create a stable, full, and natural-looking base that keeps your arrangement looking fresh all season.

➝ Read our step-by-step guide here: https://entry-envy.com/blogs/entertain/how-to-prepare-your-planters-for-faux-floral?_pos=1&_sid=45704f1a0&_ss=r